This year has been mega for us. We've really stepped up our game and the business is storming in exactly the direction we all worked so hard to achieve.

One of the biggest changes this year are the people who are hiring us - each and every one of our clients have been a brilliant fit. It wasn't always this way, though. If you want to ditch the nightmare clients (impossible to please, quibble on price, refuse to pay), this one's for you.

The best thing about what we do is the diversity of the businesses that we work with. It keeps us on our toes, means we're always learning and makes things very interesting. And whether we're designing brands for hard working solopreneurs or bigger, established business, the challenge is always different!